Orders Ship Monday - Friday.
Orders Placed Before 12pm EST are shipped same day.
Orders Ship From Columbus Ohio In The United States.
We offer two shipping methods:
1) Premium Insured DHL Expedited Max 1-4 Day Shipping (Covers Damaged, Lost, Stolen).
2) FREE Standard DHL Ground 5-10 Day Shipping
This Service is shipped to your local USPS via DHL. Your Local USPS will receive the package and complete the final delivery to the destination. Your package will NOT be insured if it is Damaged, Lost, Or Stolen.
99.3% of packages are delivered within 7 business days. The remaining .7% experience a delay due to address issues, weather issues, routing issues, etc.
Please email firstname.lastname@example.org if you believe your package is delayed for any reason.
Need Your Kong Even Faster?
If you are an Amazon Prime Member, check out our listing at:
**Please Note that The Kong is $34.99 on Amazon to offset amazon selling fees and warehousing / storage fees.