You should have received an email with a tracking number that you can use to get up to date information on the status of your order. If you did not get an email please contact us.

If your order has already shipped out then we unfortunately cannot change the address on your order.

Unfortunately, we are unable to change the billing address once the order was placed. You put your preferred billing address upon making another order.

The fastest shipping method that we have is the Premium 1-4 day shipping which also covers lost, damaged, and stolen packages. If you have already made an order with standard shipping and wanted it to be changed, we are unable to switch that.

You might have put an incorrect email address or your order might have not shipped yet due to some issues, please contact us so we can have it checked.

Please send us an email so we can send some your way.